Planning a trip to Cuba used to involve stacks of paper forms handed out mid-flight. Since 2022, the process has moved online with the D'Viajeros Digital Portal. This mandatory electronic document consolidates your customs, immigration, and health declarations into a single QR code.
The digital transition is part of Cuba's effort to modernize entry points and reduce processing times for international travelers.
Mandatory Requirements for Entry
Before you begin the digital form, ensure you have the following documentation ready. The system can timeout if you spend too long searching for these details:
- Valid Passport: Must be valid for at least six months from your date of entry.
- Flight Information: Exact airline, flight number, and arrival airport.
- Accommodation Details: Hotel name or private residence address.
- Tourist Visa/Card: The number from your physical Cuban Tourist Card.
72-Hour Window
You can only submit the form within 72 hours of your arrival in Cuba. Forms submitted earlier will not be accepted.
The QR Code
Upon submission, you will receive a PDF with a unique QR code. Present it digital or printed at check-in.
The Application Process
The form is divided into several main sections. Here is what to expect in each part to ensure a smooth submission.
1. Personal Data
Enter your full legal name as it appears on your passport. Do not use nicknames or shortened names, as this can cause delays at the airport.
2. Flight Information
Include the airline and flight number. If you have a connecting flight, use the flight number of the segment that actually lands in Cuba.
Common Pitfalls to Avoid
Many travelers face rejection or delays due to simple clerical errors. Watch out for these:
- Mistyping passport numbers or expiration dates.
- Forgetting to list every person in your party.
- Waiting until the last minute, when server lag is more likely.
Prepare your declaration before traveling
Complete the required D'Viajeros information before arrival and keep the generated QR code available for the corresponding travel controls.
Frequently Asked Questions
Is the D'Viajeros form mandatory? expand_more
Yes, every person entering Cuba, including children and infants, must have a completed digital form and a unique QR code.
What if I make a mistake on my form? expand_more
You can generate a new form. The system will recognize the most recently submitted form associated with your passport number.